HISTORY

After spending half of a decade learning the pros and cons of other pest control companies, Luke Rambo and his wife Tera founded Rambo Total Pest Control in February 2007. They wanted to create a culture in which employees could feel empowered and proud to be Pest Management Professionals, while providing excellent pest control results, and an unmatched service experience to our customer base. Discipline, follow-through and honesty are core values here.

We undergo constant training to improve overall success and achievement because we know the success of the business is directly tied to the success of our employees.  In our first 10 years in business we grew from a one person operation to a 15 person operation, primarily through customer retention, customer referrals, outstanding online reviews, and by doing the right thing when a client needs our assistance. Our intention is to remain a family-oriented business for everyone involved, and keep that mindset for decades to come.

VISION

Our Customer Satisfaction Promise

We promise to provide an unmatched service experience for you and all of our pest control clients.  This is accomplished by using clear and honest communication at every opportunity, with detailed explanations, thorough pest assessments, followed by executing the control plan to the best of our ability.  We do not provide half-truths or bait and switch sales gimmicks to bring in a new client. 

You can count on what we offer as being the real deal.  We will never use fear and doubt to sell our services. Instead we deal in facts and reality, in an effort to educate our clients in the factual biology and habits of the pests we are dealing with.  This process may not always run perfectly, but we will back up our efforts by providing additional services at no additional cost until the pest issue is under control.  You can count on Rambo Total Pest Control to eliminate your pest issue, and prevent it from reestablishing!

Rambo Total Pest Control Team

MISSION

Clarity and Detail.

Discipline and Follow Through.

  Hunger for Knowledge. 

These are the pillars of our organization, providing the necessary means for mutual success.

OUR TEAM

Every one of our pest management professionals receive continual training—both in the field and in the classroom. As new products and methods become available, we thoroughly test them before considering them for use. You can count on our team to use the most reliable methods with the safest outcomes.

MANAGEMENT

Luke Rambo
President

Born and raised as a fourth generation West Seattlite, Luke now makes his home in Puyallup with his wife and two kids. He has been in the pest control industry since 2001. When he is not on pest patrol, he enjoys playing with his kids, following the successes and failures of the Seahawks and Mariners, dabbling in a bit of metal detecting, and reading a wide variety of books. He also has an interesting collection of “crawlspace finds” that range from old beer cans and pest control product containers to various building materials showing damage caused by a variety of local pests.

Tera Rambo
Vice-President

Born and raised in Tacoma, Tera now lives in Puyallup with her husband Luke, and their two wonderful children. Although her official entry into the pest control field was not until 2007, when Tera and Luke created Rambo Total Pest Control, Tera has been an honorary Pest Management Professional since she encouraged Luke to become one in 2001. Tera is very involved with her children’s schools, volunteer work and in the business as well. In her spare time she enjoys getting together with friends, attending her kids’ various sporting events, working on DIY house projects/decor, wine tasting and getting away to the Beach, Leavenworth or somewhere new whenever she can.

Robert Sherwood
Director of Operations

Robert is originally from the Bay Area in California where he started his pest control career in 2002. He has worked for several large pest control companies and brings a lot of experience to our team. Robert started at RTPC in early 2016 as a route technician and quickly proved himself capable of wearing many hats. He was promoted to Director of Operations in late 2016, a role he is very well suited for. He currently lives in Lacey, WA with his three daughters. In his spare time Robert collects vintage movie posters, a hobby he picked up years ago while providing pest control services for a second-run movie theater.

Chris Somers
Service Manager

Chris was raised and currently resides in Puyallup with his wife and two young children. Chris has worked at Rambo Total Pest Control since 2013. He has shown passion and ambition toward the success of RTPC. In 2017 Chris became an Associate Certified Entomologist, and in 2018 received a promotion to Service Manager. In 2021 Chris began a high-tech electronic rodent monitoring program and is currently writing blog articles for the company on rodent related research. Chris oversees new technicians training, troubleshooting difficult pest situations, and technical training and review for all employees. In his spare time, Chris enjoys spending time with his family, friends, and researching the technical side of our industry.

OFFICE TEAM

Mariah Brand

Born and raised in the Tacoma area, ​Mariah has always been outgoing and passionate about people. Whether it is family or friends, a homeless person on the street, or someone with an infestation, all she wants to do is help. In 2014, she discovered Rambo Total Pest Control and began to come in a couple hours a week to help around the office. Upon graduation from Pierce Community College, she was learning so much that we decided to keep her around full-time. Mariah excels at using her sunny disposition to help find a personalized solution to each of our clients’ situations.

Beki Eaton

Beki is the proud mother of three grown children and currently lives with her husband in Puyallup, WA. She joined the Rambo team in 2016 and currently handles much of our Accounts Receivable tasks, plus plenty of incoming phone calls. Beki has spent countless hours organizing care packages for our troops overseas, as well as advocating for special needs school children in our community. She cares deeply for her family and we are fortunate to have her on our team.

Jenni Eaton

Jenni was born and raised in the PNW. She grew up in Puyallup and now lives comfortably with her fiancé, Keith and their two dogs, Yahtzee and Domino. She has over 18 years in customer service, which 15 of those were in the supplement and nutrition industry. She cares a lot about people, especially when it comes to those in need. She really enjoys helping customers with their pest control issues, which is in line with Rambo’s philosophy. When she is not solving pest world problems (ha!), she likes cuddling and relaxing with the dogs, playing computer/board games (hence the dog names) and doing arts and crafts.

Brittney Hewitte

A born Washingtonian, Brittney has lived in the PNW all her life and would not pick any other place to live! She recently joined the Rambo team in 2022, however, with over 10 years in the pest control industry, she is a welcomed asset. She loves learning and, pest control, is the ultimate learning profession. When not discussing the habits and biology of rodents and insects (yuck!), she enjoys the many offerings of the PNW with her boyfriend, either at a beautiful hiking spot or a great eatery. She is an avid animal lover and has 3 large dogs that keep them on their toes, one of which seems to always find a way into the back seat of her car for a leisurely ride.

Errin Martinez

I am born and raised here in Washington. I was born in Grays Harbor and have lived in King County since 1999. I live in Kent with my husband and 3 children. I enjoy spending time with my family, enjoying all the things Washington has to offer, and everything to do with plants; I have over 100 houseplants! I love concerts, organization, and comedy. I have been in pest control since 2018, when I was a single mom and just needed a job. Since then, it has turned into so much more than that! Since that time, I have gone on to get licensed as a pesticide technician to expand my knowledge and have even spent some time in the field as a technician. Though, my knowledge about pest control still has a lot of room to grow, I found it to be a fascinating and rewarding industry to be in, both in the field and from the office. I am passionate about helping people both professionally and personally.

Roxanna Mitchell

Roxanna has lived in the Pacific Northwest for over 25 years. She has a daughter and four grandchildren that she enjoys spending time with. She enjoys sewing and other creative activities like tie-dying, gardening, and beading. She also enjoys movies, concerts, and a good farmer’s market or art festival. She is passionate about fairness and what is right. She will always speak out to defend the truth.

SERVICE TECHNICIANS

Every one of our pest management professionals receive continual training—both in the field and in the classroom. As new products and methods become available, we thoroughly test them before considering them for use. You can count on our team to use the most reliable methods with the safest outcomes.

Brandon Bottiggi

Hi, my name is Brandon Bottiggi. I take pride in my work no matter how hard or simple. I have worked in the Pest Control industry since 2017. I have spent the last 12 years in the Army reserves. I’m a family man who enjoys taking in all that the PNW has to offer. In my spare time you can find me fishing or camping with my wife and kids.

Jeremy Donahue

Jeremy was born and raised in Tacoma, WA. He joined our team in January 2017 and quickly gained a passion for the work. His favorite pest to control is rodents, due to the troubleshooting and detective work associated most situations. Jeremy can often be found making funny faces toward the camera. In his spare time, Jeremy is a self-professed gaming and computer nerd. His comprehension of technology has helped our team overcome a number of tech-based obstacles.

Jake Forrester

Jake is originally from Idleyld Park, Oregon where he was a two-time state champion wrestler. He graduated from Central Washington University with a degree in Environmental Science with a specialization in Geography. He also played baseball for CWU and was drafted by the Cleveland Indians/Guardians in the 37th round in 2019. He is out of professional baseball now and we are thrilled to have his talents on our team!

Miles Frazier

From Sacramento originally. Army vet with experience from Iraq. Big on family. Had my own experience with pests. Discovered Rambo while at a veteran’s job fair. Lived in Washington most of my life. Really enjoy the people I’m working with and try to provide a positive experience every time to everyone.

Mizziu Fuentes

Originally from southern Honduras. I moved to the United States when I was 19 years old. Living in Virginia, New York, Miami. I started doing various types of jobs. but I specialized as a security guard. For inescapable reasons and that only God knows, I started this beautiful adventure in the world of Pest Control. I love God, My Family and my Friends. and I am grateful for the opportunity to be a part of this AMAZING company.

Kaylee Galvan

Kaylee was born and raised in Puyallup. She joined the Rambo team in 2020 as a hybrid member of the office team and service team. She serves as a Jane-of-all-trades to relieve pressure from whichever department needs help. Kaylee enjoys painting, cooking, rockhounding and playing Minecraft with her 2 kids. She is an avid sci-fi horror movie addict.

Ian Greer

Ian was born in Puyallup, raised in Spanaway, and currently resides in Auburn. His love for nature and want for helping people made the pest control industry a great fit for him. On his off time he loves playing videos games, longboarding, and hanging out with loved ones and friends.

Joseph Lappi

Joseph was born and raised in Bountiful, Utah, and has moved all over the state. He now lives in Lakewood, Washington with his wife, Morgan, and has one son (due in February). In his free time, him and his wife love to take his cat Louie on walks and exploring the outdoors. They also are avid gamers for Minecraft, and love to watch their favorite tv shows or movies.

John Lee

John was born and raised in Mississippi, he and his wife Morgan now live in the Puyallup area with their one kiddo Coleson. John is a big family man – he enjoys fishing with his dad and going golfing. When he’s not hunting pests, John’s in the outdoors somewhere – he is a country boy at heart and isn’t afraid to get his hands dirty! He strives to make every customer interaction a good one.

Robert “Butch” Leslie

Robert “Butch” Leslie was born in Hawaii, spent time in California and has settled here in Puyallup, WA. He has been working at Rambo Total Pest Control since early 2013 and quickly became a big hit with his customers. They love his attention to detail, which is invaluable when dealing with sneaky pests. He enjoys spending time with his family, dreams of getting away on a surfing trip to the coast, is involved with his son’s school, and constantly demonstrates that aloha spirit that Hawaiians are famous for.

Nate Martinez

Nate was born in Seattle, WA. He moved to the Tacoma area where he eventually met and married the love of his life, Lisa. They have been married almost 20 years. He has two children, Bella, a junior in high school, and Tino, in seventh grade. Nate is a huge sports fan, and also loves to camp and travel. He hopes to one day visit the Vatican.

Blake Peterson

Blake joined the team in 2017, after working 14 years in the grocery industry. Tera Rambo identified Blake’s outstanding customer service skills and great attitude in her frequent visits to the grocery store, and recruited him to join our team.  Blake’s favorite part about pest control is that it’s something different every day. Blake is focused on making every customer interaction a positive one. When he’s not killing bugs, he’s spending time with his daughter or training for the next mud run.

Earl “Russ” Russell

Earl “Russ” Russell was born in New Hampshire but has settled in Des Moines, WA. Russ has been working at Rambo Total Pest Control since 2011. He has a passion for customer service, and a memory that is second to none. Many times, we call on him to provide some obscure details of an account he used to service several years ago, and he always seems to remember the piece information we needed. In his time away from work he enjoys playing poker, snowboarding, whitewater rafting, spending time with family and friends, and following the Seahawks and Mariners.

Nicholas Snavely

I enjoy carpentry and masonry projects. I live with my wife and cat who is named Batman in Puyallup, WA. Moved to WA from TN in 2018 for my wife’s work and have never looked back. I enjoy helping people and giving it my best to see people laugh and smile.

Ed Steinshouer

Ed was born and raised in Southern California. He has traveled to 30 states across the US, but now has roots in the PNW. He likes cooking, oil paintings, and video games. He started his career in pest control in 2008 and enjoys helping others.

Kamron Voorhees

Kamron was born in Missouri and raised in Washington.  He served in the US Army and was stationed for two years in Korea.  He enjoys having tea parties with his daughter and fiancée, and in his spare time he can be found at his XBox playing video games.  Kamron wanted to join our pest control team because he gets to help people improve the quality of their lives, plus the thrill of the hunt keeps things interesting!

Robert “Allen” Wills

Allen loves trees, let’s be clear about that. He has called the soggy forests of the PNW home for most of his life and with a diverse background of ecological skills, he enjoys making others excited about the natural world. He has focused his career on developing trust with external and internal customers while delivering exceptional outcomes. He’s a creative professional who brings a critical eye and imaginative thinking to solve problems. Finding novel ways to impact communities and culture is at the core of his mission, regardless of the work that is set to task.

WE GUARANTEE OUR SERVICES

When you call, our friendly office staff will discuss with you the specifics of your pest issue, provide an estimated phone quote based on this conversation, and schedule a time for one of our highly trained technicians to come by for the initial inspection and service.

GET A FREE QUOTE

We’re here to help!

NEED HELP? WE’RE AVAILABLE. CALL NOW. (253) 848 – 6000

OFFICE LINE

EMAIL CONTACT

OFFICE HOURS (M-F)

8:00am – 5:00pm

OFFICE LINE

EMAIL CONTACT

OFFICE HOURS (M-F)

8:00am – 5:00pm