After spending half of a decade learning the pros and cons of other pest control companies, Luke Rambo and his wife Tera founded Rambo Total Pest Control in February 2007. They wanted to create a culture in which employees could feel empowered and proud to be Pest Management Professionals, while providing excellent pest control results, and an unmatched service experience to our customer base. Discipline, follow-through and honesty are core values here.
We undergo constant training to improve overall success and achievement because we know the success of the business is directly tied to the success of our employees. In our first 10 years in business we grew from a one person operation to a 15 person operation, primarily through customer retention, customer referrals, outstanding online reviews, and by doing the right thing when a client needs our assistance. Our intention is to remain a family-oriented business for everyone involved, and keep that mindset for decades to come.
Our Customer Satisfaction Promise
We promise to provide an unmatched service experience for you and all of our pest control clients. This is accomplished by using clear and honest communication at every opportunity, with detailed explanations, thorough pest assessments, followed by executing the control plan to the best of our ability. We do not provide half-truths or bait and switch sales gimmicks to bring in a new client.
You can count on what we offer as being the real deal. We will never use fear and doubt to sell our services. Instead we deal in facts and reality, in an effort to educate our clients in the factual biology and habits of the pests we are dealing with. This process may not always run perfectly, but we will back up our efforts by providing additional services at no additional cost until the pest issue is under control. You can count on Rambo Total Pest Control to eliminate your pest issue, and prevent it from reestablishing!
Clarity and Detail.
Discipline and Follow Through.
Hunger for Knowledge.
These are the pillars of our organization, providing the necessary means for mutual success.
Every one of our pest management professionals receive continual training—both in the field and in the classroom. As new products and methods become available, we thoroughly test them before considering them for use. You can count on our team to use the most reliable methods with the safest outcomes.
Born and raised as a fourth generation West Seattlite, Luke now makes his home in Puyallup with his wife and two kids. He has been in the pest control industry since 2001. When he is not on pest patrol, he enjoys playing with his kids, following the successes and failures of the Seahawks and Mariners, dabbling in a bit of metal detecting, and reading a wide variety of books. He also has an interesting collection of “crawlspace finds” that range from old beer cans and pest control product containers to various building materials showing damage caused by a variety of local pests.
Robert is originally from the Bay Area in California where he started his pest control career in 2002. He has worked for several large pest control companies and brings a lot of experience to our team. Robert started at RTPC in early 2016 as a route technician and quickly proved himself capable of wearing many hats. He was promoted to Director of Operations in late 2016, a role he is very well suited for. He currently lives in Lacey, WA with his wife and three daughters. In his spare time Robert collects vintage movie posters, a hobby he picked up years ago while working at a second-run movie theater.
Chris was raised and currently resides in Puyallup with his wife and two young children. Chris has worked at Rambo Total Pest Control since 2013. He has shown passion and ambition toward the success of RTPC, and in 2016 received a promotion to Lead Technician. In 2017 Chris became an Associate Certified Entomologist. Chris is in charge of training new technicians, troubleshooting difficult pest situations, and technical training and review for all employees. In his spare time, Chris enjoys spending time with his family, friends, and working on an insect collection. If you find an interesting insect specimen, give him a call and he might want to add to his collection!
Blake joined the team in 2017, after working 14 years in the grocery industry. Tera Rambo identified Blake’s outstanding customer service skills and great attitude in her frequent visits to the grocery store, and recruited him to join our team. Blake’s favorite part about pest control is that it’s something different every day. Blake is focused on making every customer interaction a positive one. When he’s not killing bugs, he’s spending time with his daughter or training for the next mud run.
Brian joined the RTPC team in 2017 as a Repair Project Specialist, fixing large rodent entry points, building crawlspace access doors, and other larger scope projects. Brian is a hard worker who has another full time job and is able to contribute to the RTPC team on a part-time basis when time allows. In his rare down time, Brian enjoys playing the guitar and drums, working on projects around his house, and spending time with his wife, kids, and golden retriever.
Jeremy was born and raised in Tacoma, WA. He joined our team in January 2017 and quickly gained a passion for the work. His favorite pest to control is rodents, due to the troubleshooting and detective work associated most situations. Jeremy can often be found making funny faces toward the camera. In his spare time, Jeremy is a self-professed gaming and computer nerd. His comprehension of technology has helped our team overcome a number of tech-based obstacles.
Earl “Russ” Russell was born in New Hampshire but has settled in Des Moines, WA. Russ has been working at Rambo Total Pest Control since 2011. He has a passion for customer service, and a memory that is second to none. Many times, we call on him to provide some obscure details of an account he used to service several years ago, and he always seems to remember the piece information we needed. In his time away from work he enjoys playing poker, snowboarding, whitewater rafting, spending time with family and friends, and following the Seahawks and Mariners.
Robert “Butch” Leslie was born in Hawaii, spent time in California and has settled here in Puyallup, WA. He has been working at Rambo Total Pest Control since early 2013 and quickly became a big hit with his customers. They love his attention to detail, which is invaluable when dealing with sneaky pests. He enjoys spending time with his family, dreams of getting away on a surfing trip to the coast, is involved with his son’s school, and constantly demonstrates that aloha spirit that Hawaiians are famous for.
Ramon was Born and raised in Montana before moving to Puyallup with his wife and 2 daughters in early 2017. He is a Veteran of the United States Army where he participated in Operation Enduring Freedom in Afghanistan. He was a also Law Enforcement Officer prior to joining Rambo Total Pest Control in early 2018. Ramon enjoys pest control because he gets a lot of satisfaction by helping people, plus every house and every pest is different, so everyday is a different challenge. During his free time he is very involved with his daughters’ and nephew’s basketball activities, often travelling for tournaments across the Pacific Northwest.
Steven and his girlfriend moved to the Seattle/Tacoma area from Austin Texas in early 2017. They love it here, and Steven is very excited to get his career started in pest control. Steven was never a big baseball fan growing up in Austin, but after attending a game at Safeco Field while on vacation here a few years ago, he became a huge Mariners fan. This is one of the many reasons they chose to move to our area.
Jonathan “JJ” Jefferson was born and raised in Montana. He served in the military for 4 years, and has 7 years of law enforcement experience. He moved to Washington for the many opportunities present, and we are very happy that he joined forces with Rambo Total Pest Control in 2018. JJ is a very quick learner and always willing to lend a hand.
Roxanna has lived in the Pacific Northwest for over 25 years. She has a daughter and four grandchildren that she enjoys spending time with. She enjoys sewing and other creative activities like tie-dying, gardening, and beading. She also enjoys movies, concerts, and a good farmer’s market or art festival. She is passionate about fairness and what is right. She will always speak out to defend the truth.
John was born and raised in Mississippi, and he and his fiancée now live in the Puyallup area. John is a big family man – he enjoys fishing with his dad, and playing baseball with his little brother. When he’s not hunting pests, John’s in the outdoors somewhere – he is a country boy at heart and isn’t afraid to get his hands dirty! He strives to make every customer interaction a good one.
Born and raised in Tacoma, Tera now lives in Puyallup with her husband Luke, and their two wonderful children. Although her official entry into the pest control field was not until 2007, when Tera and Luke created Rambo Total Pest Control, Tera has been an honorary Pest Management Professional since she encouraged Luke to become one in 2001. Tera is very involved with her childrens’ schools and in the business as well. She enjoys spending time with family and relaxing while daydreaming of a getaway on the coast of somewhere beautiful.
Born and raised in the Tacoma area, Mariah has always been outgoing and passionate about people. Whether it is family or friends, a homeless person on the street, or someone with an infestation, all she wants to do is help. In 2014, she discovered Rambo Total Pest Control and began to come in a couple hours a week to help around the office. Upon graduation from Pierce Community College, she was learning so much that we decided to keep her around full-time. Mariah excels at using her sunny disposition to help find a personalized solution to each of our clients’ situations.
Beki is the proud mother of three grown children and currently lives with her husband in Puyallup, WA. She joined the Rambo team in 2016 and currently handles much of our Accounts Receivable tasks, plus plenty of incoming phone calls. Beki has spent countless hours organizing care packages for our troops overseas, as well as advocating for special needs school children in our community. She cares deeply for her family and we are fortunate to have her on our team.
Collette joined Rambo Total Pest Control in late 2013 as an Office Administrator. Always thirsty for knowledge, she quickly absorbed the study manuals required for becoming a licensed Pest Management Professional and passed with flying colors, even though it is not necessary for her position! She is sharp and full of optimism. When you call and speak with her it is impossible not to come away with a smile on your face. In her personal life she is a dedicated mother and wife who sings in her church choir and also very involved in her community.
OFFICE HOURS (M-F)